Privacy Policy

What information do we collect?

Rapier Systems collects your information when you register on our site, subscribe to our newsletter, respond to a survey or fill out a form. We do not store credit card details nor do we share customer details with any 3rd parties.

Google, as a third party vendor, uses cookies to serve ads on your site. Google’s use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

What do we use your information for?

Any of the information Rapier Systems collects from you may be used in one of the following ways:

  • To improve our website (we continually strive to improve our website offerings, based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to respond more effectively to your customer service requests and support needs)
  • To send periodic emails for the purposes of providing regular updates or company news or offers.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

Rapier Systems implements a variety of security measures to maintain the safety of your personal information when you enter or submit your personal information.

We store your name, email address and organisation(s) name for the exclusive marketing activities of our company and as such this information is not stored online.

Do we use cookies?

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (with your permission) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Do we disclose any information to outside parties?

We do not sell, trade or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business or servicing you so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies or protect ours or others rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.

Delivery Policy

We deliver all our bespoke goods and services, within specific timeframes, as detailed in the original client order documentation.

Refund / Cancelation Policy

In compliance with trading laws and best practice, for our bespoke services and solutions, all refund and order cancellations are detailed in the original client order documentation.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act) and we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our online privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, these changes will be posted on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Rapier Systems Ltd, Units A & B, Pitreavie Crescent,

Pitreavie Business Park, Dunfermline, FIFE, KY11 8UT.

info@rapiersystems.com
T: +44 (0)845 299 6171

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